VEEAM TROUBLESHOOTING TIPS – ERROR CODE 32768 FAILED TO CREATE VM RECOVERY SNAPSHOT #VEEAM #MVPHOUR #WINDOWSSERVER

We built a new Windows Server 2016 S2D Cluster last week and moved all VMs from Windows 2012 R2 Cluster to new Windows 2016 S2D Cluster and Standalone Windows 2016 Hyper-V Server, everything looks awesome, they got better performance.

But when we tried to use Veeam backup and replication 9.5 with Update 3 to Back and replica VMs, all VMs are happy except two Windows Server 2012 R2 Active Directory Servers, they showed error message “Failed to create VM recovery checkpoint (mode: Veeam application-aware processing) Details: Job failed (”). Error code: ‘32768’. Failed to create VM recovery snapshot, VM ID ‘d2936ee7-3444-419e-82d9-01d45e5370f8’.Retrying snapshot creation attempt (Failed to create production checkpoint.)Task has been rescheduled”.

Oh Boy! You have got to be kidding me! I cannot backup my domain controllers!! This appears to be a known issue with Microsoft 2016 clusters affecting DC backups. At this point there is still no update from Microsoft to resolve the issue. I got a solution for this error after did dome research, you can disable Application Aware processing, and use Hyper-V guest Quiescence. It’s very similar to AAIP and will still produce transactional consistent backups. If you don’t know how to do it and please follow the steps.

  1. Open Veeam Backup & Replication Console.
  2. Edit the Backup (or Replication) Job
  3. Select Storage and click Advanced.

4. Select Hyper-V and click Enable Hyper-V quest quiescence and click OK.

5. Select Guest Processing, unselect Enable application-aware processing and then click Finish.

6. Right click Backup (replication) job and select Retry.

All VMs backup and replication are happy now.

Hope you enjoy this post.

Cary Sun

Twitter: @SifuSun

Author: Cary Sun

Cary Sun is a Principal Consultant, He has a strong background specializing in datacenter and deployment solutions, and has spent over 20 years in the planning, design, and implementation of network technologies and Management and system integration.He hold CISCO CERTIFIED INTERNETWORK EXPERT (CCIE No.4531) from 1999.Cary is also a Microsoft Most Valuable Professional (MVP) and Cisco Champion, He is a published author with serveral titles, include blogs on Checkyourlogs.net, author for many books. Specialties: CCIE /CCNA / MCSE / MCITP / MCTS / MCSA / Solution Expert / CCA
Blog:
http://www.carysun.com http://www.checkyourlogs.net http://gooddealmart.com
Twitter:@SifuSun

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